citro.de

citro.de is an independent digital consultancy based in Freiburg i. Br., supporting SMEs with digitalization, process optimization, and automation. As a management consultancy offering services eligible for funding, we combine strategic workshops, technology scouting, and the implementation of funded projects.

With our platform serviceheld.ai, we also provide a specialized solution for Customer Service-as-a-Service (CSaaS): omnichannel communication via voicebot, chatbot, and WhatsApp — fully GDPR- and EU AI Act-compliant, and directly integrable into ERP, CRM, or ticket systems.

Our unique selling point lies in the combination of consulting and implementation: we do not deliver isolated solutions, but holistic concepts that create pragmatic added value. As part of the European AI Network, we bring hands-on expertise for SMEs and AI solutions that truly make an impact.